Samantha Knickerbocker
Senior Client Service Associate
Samantha Knickerbocker is a senior client service associate, responsible for Guidehouse Insights’ customer services efforts and key aspects of sales operations.
Prior to joining Guidehouse Insights, Samantha was an enterprise operations specialist at Worldwide Express, a third-party shipping logistics company. While at Worldwide Express, Samantha was the lead account manager on one key enterprise account, providing logistic coordination to the company's 115 locations. Samantha was also responsible for refining billing processes and data retrieval practices. Samantha holds a BA in environmental studies from the University of Missouri-Kansas City and has been a LEED Green Associate since 2019.
Prior to joining Guidehouse Insights, Samantha was an enterprise operations specialist at Worldwide Express, a third-party shipping logistics company. While at Worldwide Express, Samantha was the lead account manager on one key enterprise account, providing logistic coordination to the company's 115 locations. Samantha was also responsible for refining billing processes and data retrieval practices. Samantha holds a BA in environmental studies from the University of Missouri-Kansas City and has been a LEED Green Associate since 2019.