2Q 2018

Blockchain Opens a New Frontier for Mobility Services

Blockchain is an emerging technology that transforms value exchange in industries ranging from finance and law to healthcare and energy. The energy industry has begun experimenting with blockchain to determine whether and how the technology can be adapted to create new business models and connect an increasingly distributed and decentralized energy system. This report explores how mobility as a service (MaaS) providers stand to benefit from the advantages of blockchain. These advantages include blockchain’s ability to digitize value in the form of tokens, reduce transaction costs, automate secure device-to-device transactions, and tackle some of the challenges posed by the electrification of transportation.

Blockchain-based platforms are one way to create interoperability between mobility services like ridesharing, EV charging, and rental services. They allow service providers to access microtransaction markets that are rarely cost-effective with current technologies. Device-to-device transactions, facilitated by blockchain architectures, allow for many components of MaaS to be automated and pushed to the background of the user experience. In addition, they have the potential to align the incentives of the many stakeholders involved in providing mobility services to the end consumer. MaaS stakeholders must shift their thinking around solutions development to access these opportunities. Collaboration at the platform level will be essential for agility and long-term success in a rapidly evolving industry.

This Guidehouse Insights report explores how the benefits of blockchain could help MaaS stakeholders address the challenges raised by digitization, automation, and electrification in the mobility industry. The study also examines the wide range of potential applications for blockchain in the MaaS industry, as well as how blockchain-based mobility services will challenge existing industry players. It concludes with a series of recommendations for approaching and experimenting with blockchain technology to create new business and operational models for a distributed and decentralized transportation system.

Pages 11
Tables | Charts | Figures 1

  • What are the main drivers of mobility as a service (MaaS)?
  • What challenges do current MaaS providers face?
  • How can blockchain contribute to future solutions for these challenges?
  • How should MaaS providers approach blockchain-based solutions?
  • What are some limitations of current blockchain architectures?

  • Automotive OEMs and suppliers
  • Transportation network companies
  • Car rental companies
  • Cloud service providers
  • Mobility service industry associations
  • Mobility startups
  • Wireless carriers
  • Electricity system operators
  • Investor community




Mobility Services Are Evolving Rapidly

Blockchain Will Be a Distributed Platform for MaaS

Blockchain-Based MaaS Will Challenge Existing Players

Blockchain Platforms Can Support a Self-Contained Digital Economy

Reducing Transaction Costs Makes Microtransactions Viable

Blockchain-Based Platforms Support Process Automation

The Grid Needs Answers to the EV Problem

Blockchain Can Power a Sharing Economy for EV Infrastructure

Blockchain Will Become a Platform for Demand Response and Vehicle-to-Grid

MaaS Providers Ignore Blockchain at Their Peril

Developers Must Solve Private Key Management

Platform Thinking Is Key

Value Will Come from Blockchain-Based Applications, Not Protocols

Stakeholders Should Form Consortia to Develop Common Platforms

Developers Should Design Architectures That Maximize Scalability


  • A Simplified Blockchain-Enabled EV Charging Event

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